Welcome to Rodeo Cowboy Collectibles

Rodeo Cowboy Collectibles Return Policy

Please Note:

To be eligible for a return your item must:

Be unused and in the same condition that you received it. Be in its original condition.

Have been damaged during shipping to you and you are able to provide notice to RCCSTORE.COM of the same within forty-eight (48) hours of receipt of the merchandise.

 

Please Be Aware:

Only regular priced items may be refunded, sale items will not be refunded.

Vintage and Competition-Used items cannot be returned.

Articles of clothing, RCC apparel and authenticated memorabilia, will not be refunded. If you need to exchange an item for a different size, please contact Rodeo Cowboy Collectibles for a Return Authorization Number (RA), see directions below. If you are exchanging an item, you will be charged a shipping and handling fee.

 

If you have met the above criteria and need to return an item please carefully follow the return instructions:

  1. Please contact Rodeo Cowboy Collectibles at 1-505-500-4619 for your Return Authorization Number (RA).
  2. All items returned at the customer’s request with no issue will incur a 20% re-stocking fee up to a maximum of $250. Items that are returned with no RA number or beyond 30 days will incur also incur this fee. (Greater than 30 day returns account credit only).
  3. In order to receive credit, we require that you do the following:
  • Damaged merchandise must be returned in original carton and packaging.
  • Mark the shipping container CLEARLY with the RA number.
  • Include the item to be returned with the Certificate of Authenticity.
  • No credit will be issued if any of the above is missing.
  • We will refund shipping and handling charges only if our merchandise was damaged, defective, or shipped to you in error.
  • Pack carefully and return to: Rodeo Cowboy Collectibles 4990 Corrales Road  Corrales, New Mexico 87048